What we deliver in Telecom & VoIP Solutions
Custom VoIP platforms, telecom OSS/BSS integration, subscriber management, and automated calling dialers.
Impact benchmark
99.99% call connection uptime
Delivery window
4 - 12 Weeks
Telecom Billing, OSS/BSS & VoIP Platforms
Telecom & VoIP Solutions
Custom VoIP platforms, telecom OSS/BSS integration, subscriber management, and automated calling dialers.
Detailed overview & insights
Telecommunication operators and internet service providers (ISPs) need resilient systems that handle high call volumes, automated bandwidth provisioning, and recurring billing. Shish Technology develops custom telecom OSS/BSS software and cloud VoIP telephony platforms.
Telecom & VoIP Solutions
ISP Subscriber Management: Bandwidth plan provisioning (RADIUS integration), automated bill generation, and online renewal portals.
Cloud PBX & VoIP Telephony: Interactive Voice Response (IVR), call routing algorithms, call recording, and softphone integration.
Predictive Call Center Dialers: Auto-dialing solutions for telemarketing teams with CRM call logging and agent monitoring.
SMS & WhatsApp Bulk Gateways: High-throughput messaging APIs for transactional OTP alerts and promotional campaigns.
Core capabilities
- ISP Subscriber Billing & RADIUS
- Cloud PBX & Virtual Numbers
- Multi-Level IVR & Call Queuing
- Predictive Telemarketing Dialers
- Transactional SMS/WhatsApp Gateway
- Telecom Revenue Assurance
Common use cases
- Broadband & Fiber ISPs
- Call Centers & BPO Operations
- Enterprise Corporate Telephony
- Bulk Messaging Service Providers
