Custom VoIP platforms, telecom OSS/BSS integration, subscriber management, and automated calling dialers.
Telecommunication operators and internet service providers (ISPs) need resilient systems that handle high call volumes, automated bandwidth provisioning, and recurring billing. Shish Technology develops custom telecom OSS/BSS software and cloud VoIP telephony platforms.
Telecom & VoIP Solutions
- ISP Subscriber Management: Bandwidth plan provisioning (RADIUS integration), automated bill generation, and online renewal portals.
- Cloud PBX & VoIP Telephony: Interactive Voice Response (IVR), call routing algorithms, call recording, and softphone integration.
- Predictive Call Center Dialers: Auto-dialing solutions for telemarketing teams with CRM call logging and agent monitoring.
- SMS & WhatsApp Bulk Gateways: High-throughput messaging APIs for transactional OTP alerts and promotional campaigns.